Privacy Policy

Information we collect

We collect the details needed to run the store, such as your name, contact details, delivery address, order information, support messages and basic website usage data. Payment information is handled by the payment or delivery service used for your order; we do not ask you to send card details by email.

How we use it

We use information to process and deliver orders, prevent fraud, provide customer support, improve the site, meet legal obligations and send marketing only where permitted. We share only what is necessary with service providers such as hosting, analytics, couriers, fulfilment and payment partners.

Your choices

You may ask to access, correct or delete eligible personal information, or withdraw a marketing preference, by emailing hello@nourafinds.com. Some records must be retained for legal, accounting, fraud-prevention or dispute purposes.

Cookies and security

Essential cookies keep the cart, language and checkout working. Analytics or marketing tools should be enabled only in line with the consent options shown on the site. We use reasonable safeguards, but no online system is completely risk-free.