Frequently Asked Questions

Do I order on Noura Finds?

Yes. Add products to your cart and complete your details on our checkout. You do not need to visit the supplier website.

Where do you deliver?

We currently serve supported locations in the UAE. Your delivery option and estimate appear at checkout.

Can I pay cash on delivery?

COD is available for eligible products and addresses when shown at checkout. We may call or message to confirm the order.

How do I track or change an order?

Email hello@nourafinds.com with your order number. Contact us quickly for changes because an order cannot always be changed after fulfilment begins.

What if my order is damaged or wrong?

Keep the item and packaging, take clear photos and contact us promptly. We will review the case and explain the return or replacement process.